Accessibility Statement for

This accessibility statement applies to the website

ITHealth is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Accessibility Status

This website is run by ITHealth U.K. Ltd, who are committed to ensuring that as many people as possible can use this website. For example, this means that you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content:

The content listed below is non-accessible for the following reasons:

  • Forms: Form elements may not all have appropriate labels, causing issues for users relying on screen readers. We are currently reviewing and updating our forms to ensure proper labelling.
  • Contrast: Certain text elements may not have sufficient colour contrast, impacting readability for users with low vision. We are in the process of enhancing colour contrast throughout the site.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

  • 0115 987 6339

We’ll consider your request and get back to you as soon as we can.

Technical Specifications

This website aims to conform to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 AA standard. It has been tested on the following browsers:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

Preparation of this accessibility statement

This statement was prepared on 19th June 2024. It was last reviewed on 19th June 2024.
This website was last tested for accessibility in February 2023 by Bubble Design & Marketing Ltd during their design and build of the website.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).