Given the nature of how Commissioning Support Units (CSUs) were formed, involving the merger of disparate Primary Care Trust IT and admin functions, many IT solutions and providers were inherited; a newly formed CSU typically had a multitude of solutions and providers which varied considerably across both staff and customer bases. Consolidation of these suppliers and technologies would obviously drive greater efficiencies, deliver cost savings and almost certainly improved functionality. NECS’ realised that to achieve operational excellence and offer best-value solutions for its clients it had to rationalise its inherited suppliers and solutions.
The North of England Commissioning Support Unit (NECS) is one of the country’s leading providers of commissioning support services. NECS work with customers and partners across the health and social care spectrum to manage, analyse, and improve performance to ultimately enable their customers to achieve the best outcomes for their patients and populations. Their portfolio of services is constantly revaluated with a sharp focus on customer care and a relentless pursuit for continual improvement.