The Newcastle Upon Tyne Hospitals NHS Foundation Trust
Reducing calls to the Helpdesk by 40% through single sign-on technology
Overview
The Newcastle Upon Tyne Hospitals NHS Foundation Trust was undergoing a major building and reorganisation project to relocate all of its acute hospital services to two new sites and bring hospital services together to improve the quality of patient care. As part of the building transformation project, the Trust was implementing new building access control and physical security systems from Honeywell at its sites across the city.
The Newcastle Upon Tyne Hospitals NHS Foundation Trust has been providing patient centred healthcare to communities in the North East of England and beyond for over 250 years. From newborn babies to the elderly and infirm, the Trust’s aim is to deliver modern healthcare with a personal touch. As one of the largest NHS Trusts in the UK it offers a wider range of specialist services than any other and is recognised nationally as a centre of excellence.