As a vital emergency service, EMAS is focused on a ‘defence in-depth’ strategy for its IT infrastructure and data, to protect patient and operational information. At the same time, the organisation must keep a close eye on how and where budgets are best spent, and select the right suppliers who understand the daily challenges EMAS IT staff face. Here we find out about EMAS’ relationship with Sophos and ITHealth (the only Sophos Select partner solely dedicated to serving the NHS) and why EMAS have continued to work with both companies for a number of years.
East Midlands Ambulance Service NHS Trust (EMAS) provides emergency 999 care and telephone clinical assessment services for a population of 4.8 million people across 70+ sites. On average the team receive a new 999 call every 32 seconds – around 2,700 calls a day.