CDDFT explained its challenges to ITHealth who had successfully worked with the Trust to simplify secure remote access for its mobile clinicians. Having recently developed an Assurance Dashboard Solution which was addressing the very issue of NHS network visibility, ITHealth proposed a demonstration. The Trust quickly saw that not only does the solution expose all network hardware and software information in an intuitive dashboard interface, it also allows the collated information to be viewable in a dynamic risk-based context. ITHealth explained the customised reports pertinent to NHS security setups, and how vulnerabilities and non-compliant areas within the infrastructure are flagged making it easier to know where to focus remediation. The Trust could see the value in the solution and so initiated a proof of concept (POC) to prove the Dashboard’s benefits locally.
During POC, the Trust was amazed at the level of information retrieved by the Dashboard, as well as how it automated much of the NHS Digital Cyber Alert process.
“We were impressed with the speed in which the Dashboard allowed us to view and report on our exposure to the high severity DejaBlue alert, and more recently SMBleed. Previously, it took specialist knowledge using 3rd party tools to generate scripts that would interrogate the network and identify the same information; this was time-consuming and relied on having the correct skill sets available to perform the task. The ITHealth Assurance Dashboard Solution automates the whole process for us”, said Tony McGivern, ICT Infrastructure Manager.
The Dashboard also greatly assisted the Trust with the Windows 10 deployment:
“The ITHealth Dashboard has significantly increased our CMDB capabilities and been instrumental in assisting with the Windows 10 upgrade”, said Craig Robinson, Head of ICT. “To explain, it came to light that dual screen monitors weren’t compatible on certain older hardware running Windows 10. Our traditional CMDB identified that there were over 300 machines affected by this issue. By creating some reports within the Dashboard to determine where dual monitors were actually in use, we discovered that the scale of the problem was significantly lower than initially expected.”